I ordered a new powder coated lift; 4 post, from a company in Texas. Upon delivery I sent photos to the owner showing damages of gouges, nicks, scratches and overall damaged powder coating on each and every part. After 3 months of fighting, they agreed to replace. That weekend while raising one car the lift broke and dropped a car 4 ft. Seems the cap on top of the vertical post that has a bolt for the stainless steel cable broke off. Moving forward, they paid me for the lift and car repair. Upon disassembly the rep. saw that 3 of the 4 caps were only tack welded and never fully welded all around. He said I was lucky that I wasn't killed. Beware
So, I ordered another power coated lift from another major manufacturer that advertises in every publication. After installation I saw every piece of powder coating was scratched, gouged, torn and damaged; none of these damages could ever have occurred from installation.. The installer called the manufacturer and I send photos that day. Currently I am being told by the manufacturer, trucking company and installer, NOT MY PROBLEM.
Both companies advertise made in the USA, highest quality and quality control. B.S.
So, words of caution, upon delivery, if you see any cosmetic damages, photograph, call and refuse delivery; even though you have paid for the item and for delivery. Carefully look at all welds and hardware. If like me you are not a mechanic or not used to having a lift, call someone who has that knowledge.
Presently I am being stonewalled. I have asked one of the reps. if indeed they want me at their next display competing with other vendors with a full size poster of pictures.
Ill keep you posted if a resolution to my satisfaction occurs. Hopefully sooner than later
So, I ordered another power coated lift from another major manufacturer that advertises in every publication. After installation I saw every piece of powder coating was scratched, gouged, torn and damaged; none of these damages could ever have occurred from installation.. The installer called the manufacturer and I send photos that day. Currently I am being told by the manufacturer, trucking company and installer, NOT MY PROBLEM.
Both companies advertise made in the USA, highest quality and quality control. B.S.
So, words of caution, upon delivery, if you see any cosmetic damages, photograph, call and refuse delivery; even though you have paid for the item and for delivery. Carefully look at all welds and hardware. If like me you are not a mechanic or not used to having a lift, call someone who has that knowledge.
Presently I am being stonewalled. I have asked one of the reps. if indeed they want me at their next display competing with other vendors with a full size poster of pictures.
Ill keep you posted if a resolution to my satisfaction occurs. Hopefully sooner than later
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