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  • New POS equipment for the Museum

    I noticed the Board approved $10,000 for a new Point of Sale system for the museum, as below (copied from the posting on the Board Page):
    On May 12, 2013 the Studebaker Drivers Club Board of Directors had an online meeting. Those present by internet or phone were Carl Thomason, Mimi Halgren, Nita Ketchum, Jane Stinson, Tom Curtis, Paul Dammes, Colin Fort, Edward Burris, Larry Swanson, Cliff Tattersall, Frank van Doorn, Ed Wenger and James Bell. Absent were Gary Ash and Ebon Jones. Below are the items that were voted on.

    Bob Henning presented a request of $10,000 for a new POS (point of sale) system for the Studebaker National Museum. This would be from the Capital Cost Fund. Mimi Halgren made the motion and seconded by Edward Burris. The motion passed unanimously.
    New decals have been designed. Edward Burris made a motion to purchase 20,000 decals. Frank van Doorn made the second. The motion passed unanimously. These will be sent with renewals and to new members. Additional decals will be available at the SNM store.

    Can any of the above clarify whether this will mean those of us not in the US will be able to make online purchases and pay via PayPal say, instead of the current "We don't accept etc. message the museum lists)?

    I can accept the need for an invoice including postage options to various places like on eBay, but am not interested in handing over my Visa details including the verification number just because "we don't" has been past practice.

    No issue if not, just would seem a wasted opportunity to update to the latest methods.

    I wish the Museum well regardless of their policies on this matter.
    John Clements
    Christchurch, New Zealand

  • #2
    I'd say that any overseas member thinks exactly like you do (well, at least I do!). I hope that this real annoyance will be solved soon. There are some books I'd like to order. I trust them of couse, but one can't help of being uncomfortable when sending a clear message with all the credit card data included.
    Nice day to all.
    sigpic

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    • #3
      Are none of the Board Members available to clarify this?
      John Clements
      Christchurch, New Zealand

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      • #4
        I have always been happy to give the museum my credit card details, BUT.....it is still difficult to place an order from overseas. Up to a few years ago we could order store merchandise and production orders by fax which was ok. Now we have to call them (at 1 am our time!) or white a letter. Most overseas members just don't bother anymore, and I am sure many overseas SDC members have probably allowed their SNM membership to lapse.

        The museum does have a great online ordering system for US members but since approx. 10% of Studebaker owners live outside of the US (maybe more), this seems to be a bit of a handicap.

        Chris.

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        • #5
          Indeed, I have tried to get the message through, they don't care and will continue to "beg" for donations when money could flow into their bank 24/7/365.

          Side benefit means you get the money for parts instead (Laughs).
          John Clements
          Christchurch, New Zealand

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          • #6
            It does seem that a club that promotes itself as an International concern would be mindful of the needs of members "out of country."

            'Seems such mindfulness would not just benefit offshore members, but the club, as well.

            Well, so it seems.

            Obviously, it's not that simple. <G>
            Last edited by Studedude; 08-09-2013, 07:51 PM.
            sigpic
            Dave Lester

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            • #7
              It may be best to E-mail the museum for a response to your question and post their response here. Seems to me that credit card transaction machines should be given to vendors for free being that the credit card companies get a percentage of each transaction made when their card is used for a purchase.
              sigpic
              In the middle of MinneSTUDEa.

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              • #8
                You're probably right Brent, I'm just tired of "we don't" and don't expect any improvement.

                Contrast to SAKS of 5th Avenue (I realize they have more funds) Immediately a screen appeared "we ship to Australia and our prices are in Australian Dollars" it amazed me what folks can do now days - I wouldn't expect the museum to go to such trouble but even just accepting PayPal would be a start.

                I hope your fleet are running fine, mine is being repaired/modified.
                John Clements
                Christchurch, New Zealand

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                • #9
                  I have been asking about on-line ordering for some time and the answer is always "We are working on it" It seems odd that Studebaker International doesn't have any problem with on-line orders from Canada.

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                  • #10
                    It's probably a two pronged issue - they don't really care so are not in any hurry and don't (at least until recently) have the finances to act.
                    Time will tell.
                    Last edited by avantilover; 08-12-2013, 04:55 AM.
                    John Clements
                    Christchurch, New Zealand

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                    • #11
                      Perhaps someone with the knowledge of implementing such things could step forward and offer to help the Museum.

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                      • #12
                        AFAIK a "point of sale system" is a cash register and the software to run it, and has zilch to do with on line ordering.
                        Gord Richmond, within Weasel range of the Alberta Badlands

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                        • #13
                          Originally posted by gordr View Post
                          AFAIK a "point of sale system" is a cash register and the software to run it, and has zilch to do with on line ordering.
                          Gord, you are correct. However to all members who have raised these concerns, I will again have a discussion with Becky and see if we can come up with some satisfactory answers. In the meantime please bear with me. I will see what I can do.
                          Stu Chapman

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                          • #14
                            Originally posted by Studedude View Post
                            It does seem that a club that promotes itself as an International concern would be mindful of the needs of members "out of country."

                            'Seems such mindfulness would not just benefit offshore members, but the club, as well.

                            Well, so it seems.

                            Obviously, it's not that simple. <G>
                            Please do not confuse the club (SDC) with the museum (SNM). They are entirely different entities run by different people and with different funds.
                            Gary L.
                            Wappinger, NY

                            SDC member since 1968
                            Studebaker enthusiast much longer

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                            • #15
                              Originally posted by studegary View Post
                              Please do not confuse the club (SDC) with the museum (SNM). They are entirely different entities run by different people and with different funds.
                              Good point, Gary... thanks. But, still....
                              sigpic
                              Dave Lester

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