Gentlemen and Ladies ;
I received what I think is the April addition of TW . It used to come in a nice clean white envelope with a address label I could read without my glasses and I was getting it in the 3RD or last week of the month . Then they changed the format as well as it was now wrapped in a plastic protection ( Bag ) . January was delivered at the usual time but in collector shape . February came a wee bit sooner and also in collector condition . March came a bit earlier and in great shape . And then came April edition , No protection from weather or spit on finger idiots and the binding is broken , corners of both covers bent and creased and ripped . Pages are bend and creased as well have finger prints on them where some idiot spit on his or her fingers to turn the pages . let alone not nice to see but to me unsanitary . I read before about the address label problems but this is pure stupidity , it is a good thing we have had the same mailman for the past 10 years because he recognized part of the cover , The label was blurred at the beginning but address was mostly readable if you had a magnifying glass . This is the improvement we all have been asking for in the last few years ??? Does the company deserve the business of our club if they want to cut corners to save themselves money at the expense of a large customer ?? I say if they don't smarten up we find someone that will meet our standards of expectation . Who else got their April TW in similar condition and without any protection ?? I apologize for my rant but enough is enough.I have emailed Mark for a replacement .
Terry
I received what I think is the April addition of TW . It used to come in a nice clean white envelope with a address label I could read without my glasses and I was getting it in the 3RD or last week of the month . Then they changed the format as well as it was now wrapped in a plastic protection ( Bag ) . January was delivered at the usual time but in collector shape . February came a wee bit sooner and also in collector condition . March came a bit earlier and in great shape . And then came April edition , No protection from weather or spit on finger idiots and the binding is broken , corners of both covers bent and creased and ripped . Pages are bend and creased as well have finger prints on them where some idiot spit on his or her fingers to turn the pages . let alone not nice to see but to me unsanitary . I read before about the address label problems but this is pure stupidity , it is a good thing we have had the same mailman for the past 10 years because he recognized part of the cover , The label was blurred at the beginning but address was mostly readable if you had a magnifying glass . This is the improvement we all have been asking for in the last few years ??? Does the company deserve the business of our club if they want to cut corners to save themselves money at the expense of a large customer ?? I say if they don't smarten up we find someone that will meet our standards of expectation . Who else got their April TW in similar condition and without any protection ?? I apologize for my rant but enough is enough.I have emailed Mark for a replacement .
Terry
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