PDA

View Full Version : Tip of the Hat to Stude International



devildog
09-24-2014, 12:56 PM
I bought a new carpet kit for my Avanti a few months ago from Studebaker International. Months later I installed and found the kit pretty good; however, there were no pieces that fit the covers on each side of A/C consul with little vents. I took a few pics including pics of the old carpet pieces for the A/C side covers.

I email the to Jim at Stude Inter and explained situation. Jim emailed me within 24 hours and sent to his vendor in CA. The vendor called and offered two options (1) send me extra carpet to have made locally or (2) send him the two old carpet pieces and he would make replacements.

I sent the old ones in a few days had the new carpet pieces. We often criticize suppliers to help them provide better products or service. However, we also need to support them when they give good service like I received.

Joe

Commander Eddie
09-24-2014, 01:18 PM
Good affirmation. We should do that with all our vendors who strive to help us keep these great cars and trucks on the road. Without them this would be difficult to do and there would probably be fewer enthusiasts.
I am an SI customer and have always gotten great service.
Thank you Joe for posting this.

raprice
09-25-2014, 03:12 PM
I totally agree with you regarding Studebaker International. I've dealt with them for many years and have received professional, and pleasant service. They're a pleasure to deal with.
Rog

Swifster
09-25-2014, 09:45 PM
Still no catalog...

tjanowia
09-26-2014, 07:28 AM
Besides being a good source of parts Ed has also helped us out on tours at the Body Plant by donating enlarged photos and the such. Thanks Ed. Tim

devildog
09-26-2014, 11:34 AM
I received a catalog a few weeks ago, about 5/8 inch thick.

Joe