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vegas paul
04-14-2007, 07:48 PM
You go into a parts store (national chain with a pre-pubescent teenager working the counter) looking for a "non-Sudebaker specific item" For instance, brake hose for your converted-to-disc-brakes Stude, or a circuit breaker, light bulb, regulator (after you've converted to 12V neg.) or an air cleaner (after you've switched to dual carbs)...

The first thing out of the little b***ard's mouth is "What make, model, and year is your car?" It doesn't matter what my dang car is! I just want a brake hose about 14" long with a banjo fitting on one end and... etc.!!! Of course, they don't have any familiarity with the parts they sell, they can just match them to a part # on the computer.

I need a good stock answer for these idiots who keep trying to look up my 51 Champion in their computer, then tell me they don't have a dual chamber MC that will fit!

Any suggestions (polite, wise-assed, or sarcastic) will be appreciated... I know, I should find a "real" parts store instead of a Checkered-Past store but there ain't none in Vegas!!!

Las Vegas, NV
'51 Champion Business Coupe G899965 10G-Q4-1434
http://i151.photobucket.com/albums/s144/vegas_paul/graciestude.jpghttp://i151.photobucket.com/albums/s144/vegas_paul/1462673_2_350.jpg

52hawk
04-14-2007, 08:03 PM
I usually start by explaining to the counter person what I am looking for. 16 or 66,the counter person will usually treat you with the same respect you show to them.

LaSalle,Il
61Hawk

55pres
04-14-2007, 09:43 PM
I'll tell you what, I was one of those, as you call "little b*****ds" who worked at an Autozone for about 2 1/2 years. I sure suprised a lot of people who thought I didn't know anything about their classic car, well, I proved them wrong. I was so glad that I was going back up to Happy Valley at the end of the summer so I didn't have to deal with all the old stupid people that thought they had to insult me everytime they came in. So how about you get off your high horse and show them some respect, they have to learn sometime, would don't you be the teacher?

Randy Wakefield
1955 President

lstude
04-14-2007, 09:52 PM
I have had similar problems. I was looking for a radiator hose for my 52 Commander with a 64 289 engine. I went to Pep Boys and I saw a whole rack of radiator hoses. Of course their computer didn't show a 52 Studebaker with a 64 engine, so I asked if I could just go look at the rack. He said no one was allowed back there so I went to Auto Zone. They had the same set up but the guy said sure, just go back and pick out one .

My Studebaker has a 2002 GMC Sonoma rear end in it and I wanted a driveshaft part. I went to the Chevy-Pontiac-Buick-GMC dealer and asked the girl at the parts counter for the part I wanted. She said that she had to know the VIN number in order to look it up in the computer. I told her that I had bought the rear end at a junk yard and I had no idea what the VIN number was on the truck it came off of. She went out in the shop and got a VIN nimber off of a truck that was out there and then was able to look up the part. Of course they wouldn't sell me the part by itself, they said I would have to buy the whole driveshaft at $750.00, so I left.

By the way, in an earlier thread you said you wanted some dress up parts for your 51. I have a rechromed hood ornament and some fender ornaments. The hood ornament is pitted on the underside but not on the top side. The fender ornaments are pitted, but don't look too bad. Let me know if you are interested.


http://i99.photobucket.com/albums/l288/lstude/51Studebakerhoodornament001.jpg

http://i99.photobucket.com/albums/l288/lstude/51Studebakerhoodornament002.jpg

http://i99.photobucket.com/albums/l288/lstude/51Studebakerfenderspear.jpg

Leonard Shepherd, editor, The Commanding Leader, Central Virginia Chapter, http://centralvirginiachapter.org/
http://i99.photobucket.com/albums/l288/lstude/Mein64Daytonasm.jpghttp://i99.photobucket.com/albums/l288/lstude/52inyardsm-1.jpg

GTtim
04-14-2007, 10:28 PM
I suggest you search out the parts store (probably independently owned) that has older experienced counter people who will let you look in the back to match up belts and find hoses that will do the job. Once you've found them, keep going back to them, they are an invaluable resource and deserve to get all your patronage. My local Carquest store has helped me out dozens of times.

Tim K.
'64 R2 GT Hawk

avantilover
04-15-2007, 12:51 AM
Are there no manufacturer websites where you can do a search for the equivalent item for your car, like you can on the DuPont paint website?

Gates rubber or similar, you'd think someone would be smart enough to create one considering the Billion dollar car hobby.

John Clements
Avantilover, your South Australian Studebaker lover!!!
Lockleys South Australia

avantilover
04-15-2007, 01:00 AM
Just out of interest I did a search on the Gates Rubber website and found the following details for a 1952 Studebaker Commander http://www.gates.com/part_locator/index.cfm?location_id=3598

I feel sure they'd be happy to assist with queries.
Here is their Parts Store Locator http://www.gates.com/automotive/distributors/index.cfm?site_section=Automotive&site_subsection=Distributors

Smart company - why would you go anywhere else.

John Clements
Avantilover, your South Australian Studebaker lover!!!
Lockleys South Australia

vegas paul
04-15-2007, 01:07 AM
55pres - I always show plenty of respect, but I don't always want to go through the ordeal of saying "it doesn't matter what car I have... what I want is (fill in the blank)" And I'm not the teacher, I'm the CUSTOMER!!! The customer wants to know if you have a ... (fill in the blank) regardless what car I have!! And since the customer is paying, training is not included (for a substantial discount, I might consider sharing my limited knowledge).

GTtim, I wish we had an independent here, but to my knowledge (which may not be complete!) we don't as far as I know. Anyway, the young AND old parts counter professionals (?) don't know how to leave their computer alone and just take care of the customer.

Istude - I'll PM you on the trim items.

thanks for letting me vent!!

Las Vegas, NV
'51 Champion Business Coupe G899965 10G-Q4-1434
http://i151.photobucket.com/albums/s144/vegas_paul/graciestude.jpghttp://i151.photobucket.com/albums/s144/vegas_paul/1462673_2_350.jpg

Mike Van Veghten
04-15-2007, 02:00 AM
vegas paul -

I fully agree with "55pres" (Randy).
Why...because THEY (the parts guys/girls)...may have the part you want! OR...THEY may have the part you want to order....

Now...being polite...and maybe taking a coupla valuable minutes to help you find the part that "you" want....WILL...get you much better service in the future. AND...there will be a future having an old car.

While it's petty easy for me to be short or sarcastic to people...I've got a pretty good repore (spell?) with a small shop near me because after years of asking for parts that don't nesessaraly fit what the book says it'll fit, the guys that work there aren't afraid to help me. Why...even though the part I ask for won't be listed in the "book" to fit a Studebaker..they all know I'll work with them to find what I want.
It also helps if you have a part "simillar" to the new part you want now.

Just my experiences.

As was said in an old Patric Swaze movie..."be polite"...it works.

Mike

kurtruk
04-15-2007, 02:44 AM
There MUST be an independant parts store in Lost Wages--er--Las Vegas[:p].

The key is Parts books. Even our PepBoys will give you the same routine,(year,make,and model--"ain't in the computer") but they still have a four foot long bank of catalogs on the counter. You just need to find someone willing to take the time. Go in when they are not busy. Many, many parts catalogs have in the back listings of part numbers with very specific specs. Many younger folks don't know this. An invaluable resource when you get your hands on some of these.

KURTRUK
(read it backwards;))

hank63
04-15-2007, 10:42 AM
Yeah, and don't forget to look in the superceded section if your part is no longer available. You might find it has been replaced by something which is on the shelf.
/H

vegas paul
04-15-2007, 11:24 AM
You all must have gotten the wrong impression - or I told the story wrong! I WAS POLITE! I'm only sarcastic and frustrated when I vent anonamously on the forum! Seriously, I was patient and polite, but what good does that do when they say they can't look it up for me if I don't tell them what year/make it is for. I left the store saying thanks, and everyone was happy and fine... except I left empty-handed, and they were none the richer for my visit.

Mike says if I was polite they could help me find the part. That's my point Mike. They can't help me unless I give them a specific application. Today I'll go looking for a "T" for a 3/16" flare to accomodate my brake light switch... There is no such part# for any vehicle, it's just a generic fitting. Hopefully, they'll let me browse in the drawer for the 15 seconds it takes to find it. OR they'll spend 5 minutes on the computer plugging in insane descriptions and then shrug and say (nicely) "Sorry, we don't have one".

REALLY folks! Iam always polite (except with you guys), and it is still frustrating (but I don't take my frustrations out on someone who maybe able to look up a part for me next week).

Here's something even better - I looked up a part on AutoZone.com, and I found it. I went to the store (I know that not all store inventories are as large as on-line, but it was worth a shot) The parts guy says he couldn't find it without a year/make. I said just look on AutoZone.com and type in "residual check valve". He says "I don't have access to AutoZone.com, just my parts database"!!! They don't have internet access in the store!

Thanks for listening and for the suggestions... Remember I AM POLITE dang it!

Las Vegas, NV
'51 Champion Business Coupe G899965 10G-Q4-1434
http://i151.photobucket.com/albums/s144/vegas_paul/graciestude.jpghttp://i151.photobucket.com/albums/s144/vegas_paul/1462673_2_350.jpg

Orestudeguy
04-15-2007, 11:48 AM
Normally I don't reply to these type of posts..
I don't like getting involved in this type of what usually turns out to be a flaming season..
But,,,

I have been in the auto parts business for thirty two years now.. Started in a "chain store" auto parts, worked myself up to dealers, and did a short gig in a wrecking yard parts sales..

Attitude is a factor in how your treated.. Althou dealerships frown on treating customers on how some of them should be treated..

I have and will help anyone that is trying to research, adapt, or update/upgrade something related to automibles..
IF!! They are not wasting my time, they will buy the parts from me.. They are patient, and it's do-able..

You have to remember that as cars & trucks have gotten newer, they also have gotten more technical..
I would like to see someone off the street try to look up a ujoint for a mid eighties GM vehicle without a VIN, or at least all the info needed to look it up..
Reason, some BRILLANT higher-up decided to put u-joint (and several other parts)so you need to know alot about what your looking for..
It goes on and on..
Same way with trying to look up a replacement mirror for a late model GM truck.. There are about thirty different possibles!
The VIN narrows that down and makes it quicker, more accurate to get the right part the first time..

This wasn't the case when our Studebakers were made.. But when you try to change something that wasn't made that way it's sometimes a challenge..

It helps if you go on-line and do your own research.. It also helps if your not in a hurry.. And the business is not busy at that time..

I have people that come in and ask about things that they want to do.. I ask them what they are wanting to do, and if they are in a hurry.. If it's possible, I have them write down what it is they want, and leave it with me.. I work on it in my non-busy time and I call them with the completed list and prices..
I have made several friends, and sales because they gave me the time to research it..

I hope this helps you understand the otherside of the counter of the parts business..

George
Grants Pass, Oregon
65 Commander 2door
64 Wagonaire's (1 parts car, 1 Canadian fixed roof disc brake car, the other sliding roof South Bend car.)
63 Champ
63 GT Hawk
51 Champion Starlight Coupe

Scott
04-15-2007, 12:21 PM
Often I try to come equipped with a new part number (like for Stewart Warner or whatever) to make everything easy for me and the vendor. Most the guys at different parts stores the in town I live have really tried to help and sometimes go the extra mile and pull out a few parts to compare with my old one. The only stores I have found a pretty consistently snooty attitude is NAPA. O'Reilly and Carquest seem to be most helpful and Checker is so-so (they would help you, but they know so little that they are pretty helpless).

Some of the younger ones really are interested in the older stuff because it can give them a little challenge instead of the same old things - like something for 2002 Buick or a 2004 Chevy.

I'm usually reluctant to say something's for a Studebaker right off the bat, but sometimes it can help since some parts still show Studebaker applications.

Roscomacaw
04-15-2007, 03:34 PM
The STRAIGHT answer is easier when you think about it. Today's younger adults have been raised on computers. If not RAISED on them, they've found themselves in jobs where they either embraced them or found a job with some lawn service.

I had dinner with a bunch of teachers last night. They've had to work with kids that have been graduating from our public schools over the past couple decades. These are kids that respond to interactive things - video games, computers, cellphones.... You want them to look it up in a BOOK???? C'mon!

What George talks about doing for some customers is nice - what'er you, George? - about my age???[:0]

There was a guy at the local NAPA who actually KNEW what a Studebaker was and was tickled to be able to help find what we both suspected WAS/IS in NAPA's inventory. The store changed owners and the guy was gone overnight.[V]
But! Happy turn of events - he's come back! It's fun to watch him drill the youngsters about what they can do IF they'll bother to find the paper catalogs and at least TRY.[^]

Miscreant adrift in
the BerStuda Triangle
http://images.andale.com/f2/115/106/906179/2006/12/7/truckonhill3.jpg

1957 Transtar 1/2ton
1960 Larkvertible V8
1958 Provincial wagon
1953 Commander coupe

studeclunker
04-15-2007, 04:18 PM
I've often found that the counter-people at NAPA, Autozone, Kragans, and the other chain stores are as varied as the colours of the rainbow. Each is so different, and many just simply can't be worked with. For instance, there's a lady at the NAPA store in Weaverville that couldn't tell you the difference between a wheel or master cylinders. Yet, she will go to tremendous lengths to find what the customer is looking for. We've had some gaffs, and a few strikeouts. Still, she is willing to go that extra mile. On the adjacent counter is her opposite. He's a rodder that specializes in Fords. The man is completely convinced that Ford made the motors for Studebaker and facts only confuse him.

The point this rabbit trail is wandering to; is that each person in an auto store is an individual. If one can't/won't help, then another can/will or at least will make the effort. I wouldn't go to NAPA at all if I lived close enough to civilization. Unfortuneately, I'm not.

http://i16.photobucket.com/albums/b18/Studeclunker/december%2006/HPIM0234.jpg http://i16.photobucket.com/albums/b18/Studeclunker/56%20Parkview%20Wagon/56wagonleftfrontclipped-1.jpg
Home of the famous Mr. Ed!
Lotsa Larks!
K.I.S.S. Keep It Simple Studebaker!
Ron Smith
Where the heck is Lewiston, CA?

Orestudeguy
04-16-2007, 12:10 AM
Mr Biggs,,

Your close..
Actually I turned fifty-five the last week of March..
Being in the hobby I understand what it takes to find parts..
I enjoy the job, otherwise I would have left many years ago..

And only because I have to use the computer to find late model stuff..
Otherwise I refer to my "paper catalog" collection I have collected over the years..

George
Grants Pass, Oregon
65 Commander 2door
64 Wagonaire's (1 parts car, 1 Canadian fixed roof disc brake car, the other sliding roof South Bend car.)
63 Champ
63 GT Hawk
51 Champion Starlight Coupe

PlainBrownR2
04-16-2007, 01:18 AM
Comment from a 25 year old you-know-what and future HS biology teacher
Our NAPA has been pretty good to us(they know me by my first name, lol). Usually they may not have a number of items, modern or vintage, but they will gladly order it for you. I always thought of it a little interesting and kinda funny(in a good way) when I asked using a Studebaker part. Its like asking about a number that comes from an M1A1 Abrams, or getting a bumper sticker for a Humvee(Simpsons), its a highlight for the salesperson's day, and its out of the ordinary for them.
When it comes to things like brake hoses, fuel hoses, lights, relays, etc, if I can get a second vehicle, I pocket the bad order item and take it down and show it to them. I am also one of those guys that will walk the aisles until I find it myself and be able to match the number on the object or the profile with something the store may have. If its not in the computer, they will try to match it with something close. Or I usually don't go in with the Stude number, I may have to try a GM, Ford, or Dodge number as it may have been used on one of these other cars, if it is able to be cross referenced. In the cases of air, oil, pcv valves, I had to read the numbers off of the item and go in with the numbers in my head(or on paper) and look on the shelf to see if they still have the product. Oil filters have gotten good at this lately as even the ordinary catalogs at Farm and Fleet dont have em. They are in the Fleet and Commercial vehicle catalogs. Many times I try to assume my car will not be "on file" so I have to look around before I spot what I need.


1964 Studebaker Commander R2 clone
1950 Studebaker 2R5 with 170 turbocharged
[img=left]http://i158.photobucket.com/albums/t102/PlainBrownR2/DSC00003.jpg?t=1171152673[/img=left]
[img=right]http://i158.photobucket.com/albums/t102/PlainBrownR2/DSC00009.jpg?t=1171153019[/img=right]
[img=left]http://i158.photobucket.com/albums/t102/PlainBrownR2/DSC00002.jpg?t=1171153180[/img=left]
[img=right]http://i158.photobucket.com/albums/t102/PlainBrownR2/DSC00005.jpg?t=1171153370[/img=right]

JimC
04-16-2007, 02:32 AM
AH heck, I'll throw my two bits in.

I think everyone's right so far. Paul is right, a lot of the folks at those parts counters don't "get it". BUT Mike and Randy are right that there are also a lot of those guys who do.

It might be wise to figure out what the original part you're replacing came from. If you walk up to the counter and say "Hey, I want this brake line", there are hundreds of variations that they might have in stock. So naturally, they go into the "Year make model" route to figure out which one of the 193 very similar parts is the right one.

I'd suggest that instead of waiting for them to ask you all that stuff, take the initiative. Walk up to the counter and say something like "Hey, I've got a challenge for you. I've got a 51 Studebaker Champion, but I've swapped out (needed part) for something better suited to my needs. Here's what I'm looking for: (describe it). What do you think you can find?"

At that point, they already know year, make, and model, because it's how you started the conversation. They also know that you swapped the parts for something else, so it probably won't be in the computer.

I've got to tell you, it can be hit and miss at those big box part stores, sometimes even at the same store. One day I went to my local Advance auto, and the guy just blinked when I started talking about swapping out brakes on my Lark. A couple days later, I pop in, and another guy at the counter actually had some great ideas, found and showed me the parts they had, and gave me a few tips for making it easier to swap them.

Here's a great idea. Shop the counter help at your local store until you find smart, helpful guys like Randy and Mike. When you meet those guys, work exclusively with them. They'll get to know you, and when you come in, they'll have an idea just from seeing yu walk in the door that you need something unique.

Just my $0.02 though, overpriced as usual.

--------
Restoring my grandfather's '60 Lark, one rusted bolt at a time.

Maple Lake, Minnesota

Swifster
04-16-2007, 03:52 AM
Auto Zone and other chain stores have gone to computers for numerous reasons (parts look up, inventory, etc.). As mentioned by Jeff Rice in another thread, their corporate rep actually threw out the store catalog rack (they garbage picked it after he left) at a store near Ocala, FL. The employees are trained only on the computers because that's what the company wants them to use.

It's the same way in the insurance claims business. Collision estimating software has replaced the old 'crash books'. Any insurance adjuster (or body shop rep for that matter) trained in the last ten years only knows the computer. These folks would lose there minds if they had to write a collision estimate on a '59 Lark because they would have to hand write it. I keep copies of old collision manuals so that when I have to write an old(er) car, I have the information I need.

The kid at the counter wasn't trying to be a pain, but the company trained him so that he could handle 99.9% of the customers he deals with everyday.

By the way, the only Studebaker related vehicle I've ever had to write an estimate on was a '78 Avanti II hit on the right front end.

---------------------------------------------------------------------------------------------------
Tom - Valrico, FL

1964 Studebaker Daytona

http://i74.photobucket.com/albums/i280/Swifster/1965_Studebaker_Commander_front198x.jpg

vegas paul
04-16-2007, 10:04 AM
Obviously I need to find and establish a relationship with one or two good folks at the right shop, just haven't found it yet. I'm not new at parts shopping, but Las Vegas is kind of a "disposable" city, where stores come and go, change ownership, and buildings get imploded before the plaster even cures! I haven't yet found the old, established store that I'm looking for. When I do, I'll bring donuts or some other offering on a slow day and start the right relationship.

Thanks for the suggestions.

Las Vegas, NV
'51 Champion Business Coupe G899965 10G-Q4-1434
http://i151.photobucket.com/albums/s144/vegas_paul/graciestude.jpghttp://i151.photobucket.com/albums/s144/vegas_paul/1462673_2_350.jpg

JimC
04-16-2007, 10:24 AM
Perhaps your city is the problem. Why not move? :D

--------
Restoring my grandfather's '60 Lark, one rusted bolt at a time.

Maple Lake, Minnesota

Dick Steinkamp
04-16-2007, 10:39 AM
We've got the NAPA store here in Bellingham to die for [8D]. EVERYBODY at the counter is knowledgeable, courteous, and helpful. I haven't stumped them yet. Always have what I want for a Studebaker (or anything else) in stock or next morning. I have never seen an auto parts store like this one.

OTOH, I needed some wiper refills for my wife's Jetta when I was in California last so, of course, went to a NAPA store expecting the same. The guy behind the computer wants to know the make and year (naturally) then the ENGINE SIZE [:0]. I try to explain to him that it probably doesn't matter, but he insists, so I tell him. Then he asks me if I want the passenger side or driver's side [:0]...then he comes back with the whole assemble (only had the passenger side). Then when I explain I only want the refills, he pounds away on the computer a little more, calls the other counter guy over, converse a while, then tell me they don't carry ANY refills.

Two stores, same company, completely different experience.

Try a couple of other stores...ask some other "car guys" where they shop.

http://thenobot.org/images/s2d/s2d_01.jpg

RottenRodney
04-16-2007, 11:19 AM
Nice thread ya got here -- and on one of my favorite subjects! Sorry I'm late...

My name is Rotten, and I worked a used-parts-counter as a youngster, ('bout eighteen to thirty-five as I recall) and yes, I knew the internal and external workings of a Studebaker. For new parts, I too grew up bein' spoiled by real parts-persons who knew their customers, as well as their business, but that was before bubble-packs and computers, so if yer fortunate enough to cross paths with a real parts-person, (regardless of age) you might consider thanking them for bein' one, or better yet; if they don't own the joint, ya might thank the owner for employin' one in addition to continuing to shop there. I am also of the belief that there ain't many left. Both of the better parts-stores (in our area) leave a lot to be desired. The bubble-packaged kind that you guys are talkin' about seem to always be in my path on my way home, so I do try to work with them (for small-stuff) off and on.

When entering today's modern parts-store: I always begin open-mindedly, after all, I do want to leave with something. On a recent quest; looking for a simple fourteen-pound pressure-cap, I was of course asked for application. "It's a thirty-two Ford, OHV-V8, automatic, and AC." Suddenly the clouds opened up, and I was led to the place where bubble-packaged pressure-caps were kept, so I quickly picked out my own and continued on my way. Sometimes, it can be fun to just tell them what you're workin' on when you're asked. Watch the expression -- chances are excellent that you'll then be able to skip the part about "six-cylender, or four-cylender, does it have air-conditioning, how 'bout power-windows?" etc. In defense of a modern-day minority: I have to say that yesterday I had a pleasant experience with a younger parts-person. I asked for a twelve-volt two-prong flasher -- and he handed me one! Ya never know...

Oh, I used to get any brake-hose I wanted from the store that spoiled me as a kid. Now that they're done, I get them from a hose-smith who'll make up anything I want. Ya might consider the place near your local airport, or an off-road shop. Sorry, no spell-czech... RR

Faster than a rusting bullet... Gopher Grove, CA

Stude4x4
04-16-2007, 05:36 PM
We have three parts stores in my town that still have old car guys running them. I also have a small collection of old and new parts books and I try to go in with a part number already. I never try Stude part numbers anymore, I try and match it up myself first. The best part is telling them that its for a Studebaker. Everyone in the building gets silent and interested.;)

Jake

-Home of John Studebaker-
http://s158.photobucket.com/albums/t95/stude4x4/
http://varozza4x4.com
http://s158.photobucket.com/albums/t95/stude4x4/th_505911685npTTka_fs.jpghttp://s158.photobucket.com/albums/t95/stude4x4/th_FullSize.jpghttp://s158.photobucket.com/albums/t95/stude4x4/th_normal_scan.jpg

DEEPNHOCK
04-16-2007, 08:18 PM
That's the ticket!
I posed these experiences a while back and every one of us has his or her story to tell..
My recent search for a new local parts place has ended with a CarQuest store that has a great guy in there that does what I need to get done. He listens to my request(s) (and some are bizarre), and he searches until he can find a solution. The computer still comes into play.. For example... I need a fan blower relay and plug for my 2003 Silverado....crappy OE stuff melted... He found it in his computer as being too new for the print book... But... He found it. His was one that cost $30.00 where Chevy and GMC wanted $125 for it. No wonder GM is in trouble...
I can't bitch too much though, as I have derived my entire career from the vehicular aftermarket...
So.....
Bitch away! (But pay me my money[}:)]);)
Jeff[8D]



quote:Originally posted by Dick Steinkamp

We've got the NAPA store here in Bellingham to die for [8D]. EVERYBODY at the counter is knowledgeable, courteous, and helpful. I haven't stumped them yet. Always have what I want for a Studebaker (or anything else) in stock or next morning. I have never seen an auto parts store like this one.

OTOH, I needed some wiper refills for my wife's Jetta when I was in California last so, of course, went to a NAPA store expecting the same. The guy behind the computer wants to know the make and year (naturally) then the ENGINE SIZE [:0]. I try to explain to him that it probably doesn't matter, but he insists, so I tell him. Then he asks me if I want the passenger side or driver's side [:0]...then he comes back with the whole assemble (only had the passenger side). Then when I explain I only want the refills, he pounds away on the computer a little more, calls the other counter guy over, converse a while, then tell me they don't carry ANY refills.

Two stores, same company, completely different experience.

Try a couple of other stores...ask some other "car guys" where they shop.

http://thenobot.org/images/s2d/s2d_01.jpg

glen
04-16-2007, 08:36 PM
Yep....that is NAPA....same story for my "lightly armored
rural command scout car" a F**d Escape...wanted to know if
it was a early or late production model for the wiper blades.
Nutz..... Went back in a couple of days....the other guy has
no such questions...just the luck of the draw....

glen Brose
Between Perkinsville
and Chino Valley AZ.

jjones
04-16-2007, 08:56 PM
Vegas Paul--look in the old parts of town. Here in Tucson one of the best old-time parts stores is in one of the worst parts of town. Half the parts men don't speak English very well but they all know their vehicles and if they don't have what you want, they can usually give you a modern number to take to another store. They are a CarQuest store, and I have had good luck with all the CarQuest stores here. Used to be NAPA, but not any more.

jj

StudebakerGeorge
04-16-2007, 10:10 PM
Vegas Paul... if that is a Grey Ghost sitting in the drivers seat you have good taste in cars 'n hounds...
Studebaker George

StudebakerGeorge

vegas paul
04-16-2007, 10:19 PM
StudebakerGeorge - that's one (of two) of my Weimeraners sitting in the driver's seat. Believe it or not, they were given to me by someone who thought it would be "fashionable" to have two (people with lots of money and no responsibility), then didn't care for them or give them enough attention. We wound up first puppy-sitting occasionally, then more often, then finally it was either adopt them or see them abused/neglected. Anyway, they're wonderful pets (two girls and not a brain between them) but very affectionate, and trained off-leash, so they're my running partners.

The car was my idea! I have to be careful when working on the car, because one of them likes to pick up tools and disappear with them... Makes it interesting when I don't know if I'm having a senior moment or if she walked off with a tool.

Las Vegas, NV
'51 Champion Business Coupe G899965 10G-Q4-1434
http://i151.photobucket.com/albums/s144/vegas_paul/graciestude.jpghttp://i151.photobucket.com/albums/s144/vegas_paul/1462673_2_350.jpg

StudebakerGeorge
04-16-2007, 10:33 PM
The ghost I have now (I have had them all my adult life) was brought home as a small puppy in my 62 Daytona. About a hundred eighty miles. Got him from another SDC member.
Studebaker George

StudebakerGeorge

casey
04-17-2007, 11:49 PM
I've got to say I sympathize completely with Vegas Paul. It completely burns my britches that these kids won't take a minute to learn anything as long as they can go punch through a bunch of computer menus. And if it isn't in the computer they just throw up their hands.

Last week I wanted to find a piece of 1" heater hose that had the 90 degree angle molded in. This is the little piece that goes from heater control valve to heater core on my Champ PU. Now I know that Gates still makes pieces like that. And I know that probably somewhere back behind the counter at the parts store they have a lot of different heater hose pieces, and they probably have one like that. So I go in the parts store and the kid says "What kind of car is it for?". And I say "Don't worry what kind of car it's for, just go back and see if you've got a piece like that". And the kid just stands there, completely dumb founded. And he will not budge from the computer. Simply will not go back and look.

Back when I started this Stude hobby in the 70s I'd go to a parts store and the guys behind the counter enjoyed the challenge of being parts detectives. I'd go back with them behind the counter and we'd dig though shelves and boxes to find something 'that was close'. Those guys knew that with a Stude I'd have to settle for something that not completely like the original part. In their own way they were professionals at what they did. And it was fun for both of us.

So Paul, try saying this to the kid: "OK, today we're going to do something different. This will be a challenge. Listen to what I'm asking for, and forget about the computer, cause this car isn't in your computer. Are you up for a challenge today?"

bondobilly
04-18-2007, 08:50 AM
I am lucky/forunate or whatever you want to call it. Three miles from my house is an old home built before WWII. It houses an auto parts store, and they throw nothing away. If I want something for my Hawk, such as a brake hose, fanbelt, or even at times some strange items, I walk in tell them what I am looking for. Either they cross reference it with old and I mean old parts books, or they look at the car and find something that will work. If they do not have it, but a substitute is available, they either order it, or or tell me to go to Auto Zone and ask for a 1983 Dodge gizmatchi. This place has photos hanging up that shows the house back in 1951 with a steam locomotive across the street pulling a string of NYC commuter coaches. BTW, the owner is a Power Seller on E-Bay selling car parts, specialiing in Chevy parts. They went as far as to make up a universal steering wheel puller for the and rented it to me for $5 a day.

We also have a large amount of NAPA Stores and Bridge Auto Parts, I ususally drive the car over, and somebody always comes out looks at it then offers up whatever part they think needed.

BG

Magnum
04-18-2007, 11:51 PM
quote:Originally posted by casey

Try saying this to the kid: "OK, today we're going to do something different. This will be a challenge. Listen to what I'm asking for, and forget about the computer, cause this car isn't in your computer. Are you up for a challenge today?"


I tried this today at a little Carquest hole-in-the-wall in downtown Leavenworth, KS. I was hoping to find a wheel cylinder substitute for the corroded right-front from my '49 2R5 truck. The guy behind the counter brought out the parts book and we spent fifteen minutes looking at pictures and pulling parts from the shelf to see if we could find a workable match. We didn't, but I was pleased with the attempt.

Sigh, guess I'll have to order the $90 item from one of the Studebaker parts companies.

Mike

showbizkid
04-20-2007, 02:35 AM
Hey Paul, is that indie parts store on North Main still there? You know, the one that used to be a Carroll's Drive-In? I seem to remember that being pretty good.


[img=left]http://members.cox.net/clarknovak/lark.gif[/img=left]

Clark in San Diego
'63 F2/Lark Standard
http://studeblogger.blogspot.com

RONL
04-21-2007, 03:15 PM
AFTER NUMEROUS SIMILIAR INCIDENTS I HAPPENED TO ASK THE BOY AT THE COUNTER IF HE HAD ANY OF THE OLD BOOKS AROUND , HE WAS MORE THAN HAPPY TO GIVE EM UP , SOME WENT WAY BACK , THEY GATHER DUST + THESE KIDS GENERALLY DONT BOTHER W/EM. A LOT OF COMPANIES STILL GIVE OUT THEIR BOOKS TO VENDORS , I'VE EVEN GOTTEN THEIR NAMES + ADDRESSES + CALLED + WROTE THEM , GOT LOTS OF FREE STUFF , IT HAS HELPED + ONCE YOU HAVE IT YOU'LL ALWAYS LOOK THERE FIRST. YOU CANT CHOKE EM SO BE PATIENT

jnormanh
04-23-2007, 07:43 PM
<<You go into a parts store (national chain with a pre-pubescent teenager working the counter) looking for a "non-Sudebaker specific item" For instance, brake hose for your converted-to-disc-brakes Stude, or a circuit breaker, light bulb, regulator (after you've converted to 12V neg.) or an air cleaner (after you've switched to dual carbs)...>>

If I understand correctly, you're going into a parts store to look for a non-standard part which YOU installed on your Studebaker. Is that right?

And some kid behind the counter doesn't know what you want, so you call him a b***ard.

How on earth could he possibly know what you want? He doesn't know what sort of non-original part you used.

More to the point, why don't YOU know what you want? After all it's YOU who installed that b***ard part on your Studebaker.

The one restored car I have kept for all these years is a '59 AH Sprite. It has wrong engine, wrong tranny, wrong clutch, wrong diff, wrong hydraulics, wrong brakes. If I need any of those parts, nobody other than me knows what I want. But I do know. I chose the parts, I bought them, I installed them.

Why don't you know what parts you used? If you did, then you could simply tell the parts guy - "I need an '88 Taurus front brake hose", or "I need a Bendix C227778 Caliper kit." You'd get your parts and be on your way.